We're a company called Elk. A team of music lovers, ranging from violin makers and python magicians to computer PhDs and record label managers. We're based in Stockholm, but most of us work from wherever we are.

At the core of what we do is an OS for Audio called Elk Audio OS which is the fastest audio OS on the planet. On top of this, we've built an ecosystem for musicians called Elk LIVE. Elk LIVE enables musicians to play live and in sync together over the world wide web.

We're so happy for what it enables - more spontaneous musical moments, less need for traveling, and infinite studio space for the next generation of musicians. The Elk Audio OS is on the fast track to becoming the modern standard for how music hardware and software are put to use. And for that, we need your help. 

As a CRM Specialist at Elk you will: 

• Set strategy and goals for CRM marketing in accordance with the company targets
• Develop and act on plans in close collaboration with other teams, mainly Marketing and Product 
• Setup automated communication for the main user journeys
• Constantly improve and develop our data driven customer experience and communication – based on insights and metrics
• Report to Chief Commercial Officer at Elk

We believe the ideal candidate has:

• A passion for music and music making
• An analytical mindset and a structured way of working
• 1-3 years of relevant working experience with CRM, both operational and strategic
• Experience in setting strategic plans (target groups etc.) and automation processes for CRM activities
• Experience with CRM software (HubSpot Suite or similar) and web analytics (Google Analytics)